:root{--sc-user-font:14px;--sc-user-small:12px;--sc-user-title:18px;--sc-user-large-title:21px}:root[data-font-size=small]{--sc-user-font:12px;--sc-user-small:11px;--sc-user-title:16px;--sc-user-large-title:19px}:root[data-font-size=large]{--sc-user-font:16px;--sc-user-small:14px;--sc-user-title:20px;--sc-user-large-title:23px}#shooterchat-workspace:not(.view-conversations) :is(button,input,select,textarea,p,label,dt,dd,summary){font-size:var(--sc-user-font)!important}#shooterchat-workspace:not(.view-conversations) :is(h2,h3){font-size:var(--sc-user-title)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace{font-family:SCInter,Inter,Arial,sans-serif!important;font-size:var(--sc-user-font)!important;grid-template-rows:58px minmax(0,1fr)!important;grid-template-columns:210px 300px minmax(0,1fr) 350px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace:before{inset:58px 0 0 210px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace>.workspace-topbar{height:58px!important;min-height:58px!important;padding:0 16px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-brand{justify-content:center;width:120px!important;height:58px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-brand img{aspect-ratio:1525/1031;max-width:100%;display:block;object-fit:contain!important;object-position:center!important;width:86px!important;height:58px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-nav-item{gap:10px;height:35px!important;min-height:30px!important;padding:7px 12px!important;font-family:SCInter,Inter,Arial,sans-serif!important;font-size:13px!important;font-weight:700!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-nav-item svg{stroke-width:1.5px;width:18px!important;height:18px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-nav-item .nav-icon{place-items:center;width:18px!important;height:18px!important;color:inherit!important;background:0 0!important;flex:none!important;margin:0!important;display:grid!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-other-menus,:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-other-menus>summary{height:35px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-primary-nav{flex:1!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-rail{justify-content:space-between}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-agent-shortcuts{margin-top:auto}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-central-ai{height:51px;min-height:51px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-central-ai strong{font-size:16px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-central-ai small{font-size:12px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-agent{height:44px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-agent-avatar{width:36px;height:36px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-agent strong{font-size:14px;font-weight:700}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-agent small{font-size:12px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace>.conversation-column{border-bottom-right-radius:0!important;border-bottom-left-radius:0!important;margin:7px 2px 0 6px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace>.chat-panel{border-bottom-right-radius:0!important;border-bottom-left-radius:0!important;margin:7px 3px 0!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace>.approved-inspector{margin:7px 7px 0!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .conversation-column>.column-header{height:53px!important;min-height:53px!important;padding:10px 13px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .column-header h1{font-size:var(--sc-user-large-title)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .conversation-tabs{padding-bottom:12px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .conversation-tabs button{font-size:var(--sc-user-small)!important;min-height:32px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .search-box input{font-size:var(--sc-user-font)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .conversation-column>.search-box{height:37px;min-height:37px;margin-bottom:10px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .conversation-item{gap:11px;min-height:77px!important;padding:11px 10px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .conversation-item.selected{min-height:77px!important;margin-bottom:0!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .sc-conversation-avatar .avatar{width:46px!important;height:46px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .conversation-title strong{letter-spacing:0;font-size:var(--sc-user-font)!important;font-weight:700!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .conversation-title time{font-size:var(--sc-user-small)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .sc-conversation-preview{font-size:var(--sc-user-small)!important;margin-top:4px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-new-conversation{width:52px;height:52px;bottom:16px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .chat-topbar{flex-wrap:wrap!important;height:auto!important;min-height:70px!important;padding:9px 12px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .chat-person .avatar{width:44px!important;height:44px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .chat-person-name h2{letter-spacing:0;font-size:var(--sc-user-title)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .chat-person p,:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-mode-select{font-size:var(--sc-user-small)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-transfer{height:36px;min-height:36px;font-weight:700;box-shadow:0 2px 4px #003b2120;color:#fff!important;font-size:var(--sc-user-small)!important;background:linear-gradient(110deg,#00942a,#007515)!important;border:1px solid #007515!important;border-radius:10px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .attendance-tags>button:first-child{align-items:center;gap:4px;background:#f0faf2!important;border:1px solid #b7d8bf!important;padding:2px 6px!important;font-size:10px!important;display:inline-flex!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .attendance-tags{flex-wrap:wrap!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .chat-history{background-color:var(--chat-wallpaper-color)!important;background-image:var(--chat-wallpaper-image)!important;background-size:var(--chat-wallpaper-size)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .messages-area{background:0 0!important;padding:16px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .date-divider span{font-size:var(--sc-user-small)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-row .message-bubble{font-size:var(--sc-user-font)!important;border-radius:12px!important;padding:10px 12px!important;line-height:1.45!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-time{font-size:11px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-bubble:has(audio){width:280px!important;min-width:0!important;max-width:min(85%,320px)!important;padding:8px 10px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-audio{width:100%!important;min-width:0!important;padding:0!important;display:block!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-audio audio{display:block;width:100%!important;max-width:100%!important;height:38px!important;min-height:0!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-audio>a,:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-audio+button{font-size:11px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-actions-menu{position:relative!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-actions-menu>summary{place-items:center;display:grid;margin:0!important;position:static!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-meta .message-actions{position:absolute;top:2px;right:4px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-actions .danger-button{white-space:normal;justify-content:flex-start;align-items:center;gap:8px;font-size:var(--sc-user-font)!important;height:auto!important;min-height:34px!important;line-height:1.4!important;display:flex!important;position:relative!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-actions .danger-button:before,:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-actions .danger-button:after{content:none!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .composer{grid-template-columns:26px minmax(0,1fr) 28px 26px 44px;gap:9px!important;min-height:72px!important;padding:10px 12px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .composer textarea{font-size:var(--sc-user-font)!important;height:43px!important;min-height:43px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .composer :is(.sc-emoji-button,.record-audio-button,.composer-tools>button)>svg{width:23px!important;height:23px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .send-button{width:44px!important;min-width:44px!important;height:44px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-inspector-header{height:53px;min-height:53px;padding-bottom:8px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-inspector-header nav{height:45px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-inspector-header nav button{gap:6px;padding:8px 5px;font-size:var(--sc-user-font)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-inspector-header nav button svg{width:20px;height:20px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-card{min-height:0!important;padding:13px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-card header strong{letter-spacing:0;line-height:1.4;font-size:var(--sc-user-font)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-client-card{gap:12px!important;min-height:116px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-client-card .avatar{width:58px!important;height:58px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-client-card .approved-client-name{letter-spacing:0;font-size:var(--sc-user-title)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-client-card p{line-height:1.4;font-size:var(--sc-user-small)!important;margin-top:4px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-client-card .approved-label{padding:2px 6px!important;font-size:11px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .opportunity-title,:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-stage{font-size:var(--sc-user-small)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .opportunity-card dl>div{font-size:var(--sc-user-small)!important;padding:6px 0!important;line-height:1.4!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-task{min-height:29px;font-size:var(--sc-user-small)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-new-task{font-size:var(--sc-user-font)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-task time{font-size:11px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-history p{line-height:1.4;font-size:var(--sc-user-small)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-history time{font-size:10px;line-height:1.4}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-completion{z-index:5;flex-direction:column;gap:6px;background:#f8faff!important;flex-shrink:0!important;padding:8px 0!important;display:flex!important;position:relative!important;overflow:visible!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-survey-control{flex-shrink:0;min-height:26px;visibility:visible!important;opacity:1!important;padding:0 4px!important;display:block!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-survey{align-items:center;min-height:26px;visibility:visible!important;opacity:1!important;color:#182a3d!important;gap:8px!important;font-size:12px!important;display:flex!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-survey input[type=checkbox]{accent-color:#008c2c;appearance:auto!important;visibility:visible!important;opacity:1!important;clip:auto!important;clip-path:none!important;width:17px!important;min-width:17px!important;height:17px!important;min-height:17px!important;margin:0!important;display:inline-block!important;position:static!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-complete-button{border-radius:10px;height:45px!important;min-height:45px!important;font-size:var(--sc-user-title)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-complete-button>svg{width:25px;height:25px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-actions :is(button,label,select,textarea){font-size:var(--sc-user-font)!important}.attendance-tool-overlay,.attendance-task-overlay{z-index:600;box-sizing:border-box;background:#09263066;justify-content:center;align-items:center;padding:16px;font-family:SCInter,Inter,Arial,sans-serif;display:flex;position:fixed;inset:0}.attendance-tool-dialog,.attendance-task-overlay .inline-task-form{box-sizing:border-box;color:#142237;border-radius:16px;flex-direction:column;gap:12px;width:min(460px,100%);max-height:calc(100dvh - 32px);overflow:auto;box-shadow:0 16px 55px #072a3b30;background:#fff!important;border:1px solid #d5e0e9!important;padding:20px!important;display:flex!important}.attendance-tool-dialog>header{justify-content:space-between;align-items:center;gap:15px;display:flex}.attendance-tool-dialog h2{font-size:var(--sc-user-title);margin:0}.attendance-tool-dialog>header button{color:#24374d;cursor:pointer;background:#edf3f6;border:0;border-radius:8px;place-items:center;width:30px;height:30px;font-size:24px;display:grid}.attendance-assignees{flex-direction:column;gap:7px;display:flex}.attendance-assignees>button{color:#24374d;text-align:left;cursor:pointer;background:#f9fbfc;border:1px solid #dde6ed;border-radius:10px;align-items:center;gap:10px;width:100%;padding:10px;font-size:12px;display:flex}.attendance-assignees>button:hover{background:#e8f8e9;border-color:#89c998}.attendance-assignees .team-avatar{flex-shrink:0;width:38px;height:38px}.attendance-assignees>button>span{flex:1}.attendance-assignees strong{font-size:14px;display:block}.attendance-assignees small{color:#64768a;margin-top:3px;font-size:11px;display:block}.attendance-tag-editor{gap:10px;padding:8px 0;display:grid}.attendance-tag-editor label{font-size:var(--sc-user-font);cursor:pointer;align-items:center;gap:10px;display:flex}.attendance-tag-editor input{accent-color:#008c2c;width:18px;height:18px}.attendance-task-overlay .section-title{font-size:18px;font-weight:700}.attendance-task-overlay label{font-size:14px;display:block}.attendance-task-overlay .inline-task-fields{gap:10px;display:grid}.attendance-task-overlay :is(input,select){box-sizing:border-box;color:#203248;background:#fff;border:1px solid #c7d5e0;border-radius:8px;width:100%;min-height:40px;padding:9px;font-size:14px}.attendance-task-overlay .primary-button{color:#fff;cursor:pointer;background:#00852b;border:0;border-radius:9px;padding:10px}.attendance-task-overlay .primary-button:disabled{opacity:.5;cursor:default}.attendance-task-overlay .ghost-button{color:#26394f;cursor:pointer;background:#f5f8fa;border:1px solid #d5e0e9;border-radius:9px;padding:9px}@media (min-width:761px) and (max-width:1260px){:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace{grid-template-columns:180px 280px minmax(0,1fr)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace:before{left:180px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace>.approved-inspector.details-open{margin:0!important}}@media (max-width:760px){:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace:before{display:none!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace>.conversation-column,:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace>.chat-panel,:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace>.approved-inspector.details-open{margin:0!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-brand{width:90px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-brand img{width:74px!important;height:50px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-nav-item{height:33px!important;font-size:13px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .chat-topbar{padding:8px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .composer{grid-template-columns:24px minmax(0,1fr) 24px 24px 42px;gap:6px!important;padding:8px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .composer textarea{font-size:16px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-transfer{height:32px;min-height:32px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-bubble:has(audio){width:260px!important;max-width:90%!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-inspector-scroll{min-height:0!important}}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-options-trigger{z-index:3;opacity:0;border-radius:5px;place-items:center;color:#42566b!important;background:#ffffffdb!important;border:0!important;width:23px!important;min-width:23px!important;height:22px!important;min-height:22px!important;margin:0!important;padding:0!important;font-size:17px!important;line-height:1!important;display:grid!important;position:absolute!important;top:2px!important;left:auto!important;right:3px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-bubble:hover .message-options-trigger,:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-bubble:focus-within .message-options-trigger{opacity:1}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-bubble:has(.message-options-trigger)>p{padding-right:12px}@media (hover:none){:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-options-trigger{opacity:1}}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=mint]{--chat-wallpaper-color:#eaf5f0;--chat-wallpaper-image:url(/sc-chat-pattern.svg);--chat-wallpaper-size:280px 280px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=white]{--chat-wallpaper-color:#fff;--chat-wallpaper-image:none;--chat-wallpaper-size:100% 100%}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=sand]{--chat-wallpaper-color:#f6f0e6;--chat-wallpaper-image:url(/sc-chat-pattern.svg)}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=blue]{--chat-wallpaper-color:#eaf2fb;--chat-wallpaper-image:linear-gradient(140deg,#f1f7ff,#e1edf8);--chat-wallpaper-size:100% 100%}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=lavender]{--chat-wallpaper-color:#f0edfa;--chat-wallpaper-image:linear-gradient(140deg,#f6f2fd,#eae7f5);--chat-wallpaper-size:100% 100%}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=rose]{--chat-wallpaper-color:#fbefef;--chat-wallpaper-image:linear-gradient(140deg,#fff5f4,#f4e5e9);--chat-wallpaper-size:100% 100%}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=forest]{--chat-wallpaper-color:#e2eee3;--chat-wallpaper-image:linear-gradient(140deg,#eef5e9,#daeadd);--chat-wallpaper-size:100% 100%}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=grid]{--chat-wallpaper-color:#f3f6f8;--chat-wallpaper-image:linear-gradient(#90a6b018 1px,transparent 1px),linear-gradient(90deg,#90a6b018 1px,transparent 1px);--chat-wallpaper-size:24px 24px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=dots]{--chat-wallpaper-color:#f4f7f3;--chat-wallpaper-image:radial-gradient(#a4b6a966 1px,transparent 1px);--chat-wallpaper-size:18px 18px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=night]{--chat-wallpaper-color:#243b42;--chat-wallpaper-image:linear-gradient(135deg,#1d3138,#36524f);--chat-wallpaper-size:100% 100%}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=aurora]{--chat-wallpaper-color:#b9dfd1;--chat-wallpaper-image:url(/sc-office-chat-pattern.svg),linear-gradient(135deg,#c5e7cf,#83a7f5);--chat-wallpaper-size:260px 260px,100% 100%}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=breeze]{--chat-wallpaper-color:#88cfc8;--chat-wallpaper-image:url(/sc-office-chat-pattern.svg),linear-gradient(125deg,#5fcac9,#bce2a6);--chat-wallpaper-size:260px 260px,100% 100%}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=ocean]{--chat-wallpaper-color:#83b6cd;--chat-wallpaper-image:url(/sc-office-chat-pattern.svg),linear-gradient(135deg,#789ace,#80c6ce);--chat-wallpaper-size:260px 260px,100% 100%}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=dusk]{--chat-wallpaper-color:#abaac3;--chat-wallpaper-image:url(/sc-office-chat-pattern.svg),linear-gradient(135deg,#829dc3,#c9b4bf);--chat-wallpaper-size:260px 260px,100% 100%}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=jade]{--chat-wallpaper-color:#68b0a2;--chat-wallpaper-image:url(/sc-office-chat-pattern.svg),linear-gradient(135deg,#4e9da2,#86c4ac);--chat-wallpaper-size:260px 260px,100% 100%}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=horizon]{--chat-wallpaper-color:#91b0ef;--chat-wallpaper-image:url(/sc-office-chat-pattern.svg),linear-gradient(135deg,#7c9edc,#a1bcff);--chat-wallpaper-size:260px 260px,100% 100%}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=ice]{--chat-wallpaper-color:#c8eef8;--chat-wallpaper-image:url(/sc-office-chat-pattern.svg),linear-gradient(135deg,#d6f3fa,#bfe7f5);--chat-wallpaper-size:260px 260px,100% 100%}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=peach]{--chat-wallpaper-color:#f1e5dc;--chat-wallpaper-image:url(/sc-office-chat-pattern.svg),linear-gradient(135deg,#f8f0dc,#ecd7d2);--chat-wallpaper-size:260px 260px,100% 100%}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace[data-chat-background=cloud]{--chat-wallpaper-color:#f1f6f7;--chat-wallpaper-image:url(/sc-office-chat-pattern.svg),linear-gradient(135deg,#f8fafb,#e9f1f3);--chat-wallpaper-size:260px 260px,100% 100%}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-primary-nav{flex:1!important;justify-content:space-between!important;height:auto!important;min-height:0!important}@media (max-height:720px){:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace>.app-sidebar{padding:10px 12px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-nav-item{height:28px!important;min-height:26px!important;padding-block:3px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-nav-item:nth-child(7){margin-top:8px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-rail{gap:8px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-agent-shortcuts{gap:2px!important;padding-top:8px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-central-ai{height:44px;min-height:44px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-agent{height:34px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-agent-avatar{width:28px;height:28px}}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-other-menus[open]{max-width:calc(100vw - 24px);max-height:calc(100dvh - var(--menu-top,66px) - 12px);box-sizing:border-box;top:var(--menu-top,66px)!important;width:220px!important;position:fixed!important;bottom:auto!important;left:12px!important;right:auto!important;overflow-y:auto!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-nav-item{font-size:calc(var(--sc-user-small) + 1px)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace :is(.approved-company-name,.approved-agent strong){font-size:var(--sc-user-font)!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-row:is(.human,.assistant) .message-meta{align-items:center;height:auto!important;min-height:18px!important;margin:0 24px 5px 0!important;padding:0!important;line-height:1.3!important;display:flex!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-row:is(.human,.assistant) .message-meta>span{overflow-wrap:anywhere;font-size:var(--sc-user-small,12px)!important;color:#08733c!important;font-weight:700!important;display:block!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .composer textarea.message-textarea{box-sizing:border-box;align-self:end;width:100%!important;min-width:0!important;height:var(--message-textarea-height,43px)!important;min-height:43px!important;max-height:160px!important;overflow-y:var(--message-textarea-overflow,hidden)!important;resize:none!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-row .message-bubble:has(.message-audio){box-sizing:border-box;width:300px!important;min-width:0!important;max-width:90%!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-row .message-bubble .message-audio{width:100%!important;max-width:none!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-agent-avatar{position:relative;overflow:hidden;border:2px solid #89f336!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-agent-avatar>img{object-fit:cover;z-index:1;width:100%;height:100%;position:absolute;inset:0}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-brand{flex-shrink:0;justify-content:center;align-items:center;display:flex;width:178px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-brand img{max-width:100%;object-fit:contain!important;width:auto!important;height:50px!important}@media (max-width:760px){:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-brand{width:90px!important}}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-row .message-bubble:has(.message-audio){position:relative;padding-bottom:39px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-row .message-bubble .message-audio .message-download{position:absolute;bottom:5px;left:10px;margin:0!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-row .message-bubble:has(.message-audio)>button.message-media-icon{position:absolute;bottom:5px;left:49px;margin:0!important}#shooterchat-workspace.view-conversations .approved-task-card .inline-task-form{box-sizing:border-box;flex-direction:column;gap:10px;width:100%!important;max-height:none!important;box-shadow:none!important;background:0 0!important;border:0!important;padding:12px 0!important;display:flex!important;position:static!important}#shooterchat-workspace.view-conversations .inline-task-form :is(input,select){box-sizing:border-box;color:#17283d;background:#fff;border:1px solid #cbd9e3;border-radius:7px;width:100%;min-height:37px;padding:7px;font-size:13px}#shooterchat-workspace.view-conversations .inline-task-form label{gap:5px;font-size:12px;display:grid}#shooterchat-workspace.view-conversations .inline-task-fields{gap:9px;display:grid}#shooterchat-workspace.view-conversations .inline-task-form button{border-radius:7px;min-height:34px}#shooterchat-workspace.view-conversations .inline-task-form .primary-button{color:#fff;background:#00862c;border:0}#shooterchat-workspace.view-conversations .opportunity-card dd input{box-sizing:border-box;width:100%;max-width:150px;min-height:29px;font:inherit;color:#142237;background:#fff;border:1px solid #d5e1ea;border-radius:6px;padding:4px 6px}#shooterchat-workspace.view-conversations .opportunity-save button{color:#fff;background:#00862c;border:0;border-radius:6px;padding:7px 10px}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-brand img{height:56px!important}#shooterchat-workspace.view-conversations .composer-tools>button[hidden]{display:none!important}#shooterchat-workspace.view-conversations .composer-attachment-menu{grid-area:1/1;position:relative}.composer-attachment-menu summary{cursor:pointer;place-items:center;width:26px;height:35px;list-style:none;display:grid}.composer-attachment-menu summary::-webkit-details-marker{display:none}.composer-attachment-menu>div{z-index:80;background:#fff;border:1px solid #d5e1ea;border-radius:10px;gap:5px;width:190px;padding:8px;display:grid;position:absolute;bottom:44px;left:0;box-shadow:0 3px 20px #16352825}#shooterchat-workspace.view-conversations .composer-attachment-menu>div>button{text-align:left;width:100%;height:auto;font-size:13px;display:block;padding:9px!important}.share-contact-editor{background:#fff;border:1px solid #d5e1ea;border-radius:10px;flex-wrap:wrap;align-items:end;gap:8px;padding:12px;display:flex}.share-contact-editor>strong,.share-contact-editor>p{width:100%}.share-contact-editor label{flex:1;gap:4px;min-width:120px;display:grid}.share-contact-editor input{box-sizing:border-box;border:1px solid #d5e1ea;border-radius:6px;width:100%;padding:7px}.share-contact-editor button{background:#f5fbf6;border:1px solid #d5e1ea;border-radius:6px;padding:7px}.shared-contact-cards article{flex-direction:column;gap:7px;min-width:180px;padding:10px;display:flex}.shared-contact-cards button{color:#00862c;cursor:pointer;background:0 0;border:0;border-top:1px solid #d5e1ea;padding:8px}.media-preview-trigger{text-align:left;cursor:pointer;color:inherit;background:0 0;border:0;padding:0}.media-preview-trigger img{border-radius:8px;max-width:100%;display:block}.message-file-actions{align-items:center;gap:8px;margin-top:6px;display:flex}.message-file-actions>.message-download{margin:0}.message-file-actions button{color:#126b3b;cursor:pointer;background:#fff;border:1px solid #d5e1ea;border-radius:7px;align-items:center;gap:4px;padding:5px 8px;display:flex}.message-file-actions .message-media-icon{width:auto!important;height:auto!important}.conversation-media-viewer{box-sizing:border-box;color:#15243a;background:#f5f8fa;border:1px solid #d5e1ea;border-radius:14px;width:min(1040px,96vw);height:min(800px,94dvh);padding:0}.conversation-media-viewer::backdrop{background:#07201ec9}.conversation-media-viewer[open]{flex-direction:column;display:flex}.conversation-media-viewer header{background:#fff;align-items:center;gap:12px;padding:12px 16px;display:flex}.conversation-media-viewer header strong{overflow-wrap:anywhere;flex:1}.conversation-media-viewer header button{color:#145e38;background:#fff;border:1px solid #d5e1ea;border-radius:7px;align-items:center;gap:5px;padding:7px;display:flex;width:auto!important;height:auto!important}.media-viewer-content{flex:1;place-items:center;min-height:0;padding:12px;display:grid;overflow:auto}.media-viewer-content :is(img,video){object-fit:contain;max-width:100%;max-height:100%}.media-viewer-content object{width:100%;height:100%;min-height:300px}.media-file-summary{text-align:center;padding:24px}.media-file-summary .message-download{justify-content:center;display:flex}@media (max-width:760px){:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .approved-brand img{height:52px!important}.share-contact-editor{padding:8px}}.manual-unread-dot{width:12px!important;min-width:12px!important;height:12px!important;padding:0!important}.tv-weekly-schedule{color:#18332b;background:#fff;border:1px solid #d5e1ea;border-radius:12px;padding:20px}.tv-weekly-schedule fieldset{border:0;padding:0}.tv-weekly-schedule p{font-size:13px;line-height:1.5}.tv-schedule-days{gap:9px;margin-top:14px;display:grid}.tv-schedule-days>div{grid-template-columns:minmax(130px,1fr) 1fr 1fr;align-items:center;gap:10px;display:grid}.tv-schedule-days label{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.tv-schedule-days input[type=time]{border:1px solid #d5e1ea;border-radius:7px;min-width:90px;max-width:100%;padding:7px}.tv-weekly-schedule button{color:#fff;background:#008735;border:0;border-radius:7px;padding:9px 14px}@media (max-width:600px){.tv-schedule-days>div{grid-template-columns:1fr 1fr}.tv-schedule-days>div>label:first-child{grid-column:1/-1}}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-row .message-bubble:has(.message-document){box-sizing:border-box;width:340px!important;min-width:0!important;max-width:90%!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-document.media-preview-trigger{box-sizing:border-box;border-radius:9px;background:#ffffff65!important;border:1px solid #c5dacf!important;align-items:flex-start!important;gap:10px!important;width:100%!important;min-width:0!important;max-width:none!important;margin:4px 0 8px!important;padding:10px!important;display:flex!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-document.media-preview-trigger>span:first-child{color:#08773a;background:#e5f3e9;border-radius:7px;flex:0 0 36px;place-items:center;width:36px;height:40px;font-size:25px;display:grid}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-document.media-preview-trigger>span+span{background:0 0!important;border-radius:0!important;flex:auto!important;width:auto!important;min-width:0!important;max-width:100%!important;height:auto!important;font-size:13px!important;display:block!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-document.media-preview-trigger strong{overflow-wrap:anywhere;word-break:normal;white-space:normal!important;color:#163e2b!important;font-size:13px!important;line-height:1.4!important;display:block!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-document.media-preview-trigger small{overflow-wrap:anywhere;color:#526a60;font-size:11px;line-height:1.5;display:block}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-bubble:has(.message-document) .message-file-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.conversation-media-viewer .media-viewer-content:has(.pdf-document-viewer){align-items:stretch;padding:0;display:flex;overflow:hidden}.pdf-document-viewer{box-sizing:border-box;background:#e5e9ed;flex-direction:column;width:100%;min-width:0;height:100%;min-height:0;display:flex}.pdf-document-viewer>p,.pdf-document-viewer>div[role=alert]{padding:18px}.pdf-document-viewer nav{background:#f8fafb;border-bottom:1px solid #d0dce5;flex-wrap:wrap;justify-content:center;align-items:center;gap:9px;padding:9px;font-size:13px;display:flex}.pdf-document-viewer button{color:#174f34;cursor:pointer;background:#fff;border:1px solid #c6d4de;border-radius:6px;padding:6px 10px}.pdf-document-viewer button:disabled{opacity:.4;cursor:default}.pdf-canvas-scroll{box-sizing:border-box;text-align:center;flex:1;min-height:0;padding:12px;overflow:auto}.pdf-canvas-scroll canvas{background:#fff;max-width:none;margin:auto;box-shadow:0 2px 10px #142d4425}.pdf-document-viewer>small{text-align:center;color:#566875;padding:4px}@media (max-width:760px){.conversation-media-viewer{width:98vw;height:94dvh}.conversation-media-viewer header{gap:7px;padding:9px;font-size:13px}.pdf-document-viewer nav{gap:6px;font-size:12px}}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .message-document.media-preview-trigger strong{-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden;display:-webkit-box!important}.conversation-media-viewer header>strong{min-width:0;max-height:4.2em;font-size:14px;overflow:auto}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .no-selection>.empty-brand-logo{background:0 0!important;border-radius:0!important;width:160px!important;height:110px!important}.empty-brand-logo img{object-fit:contain;width:100%;height:100%;display:block}.view-conversations .no-selection h2{color:#193b2d!important}.view-conversations .no-selection p{color:#60736b!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .sc-header-controls{align-items:center!important;gap:10px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace select.approved-transfer{text-align:center!important;text-align-last:center!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace select.approved-mode-select{color:#fff!important;text-align:center!important;text-align-last:center!important;background:#008526!important;border:1px solid #006c20!important;border-radius:10px!important}:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace select.approved-mode-select option,:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace select.approved-transfer option{color:#163e2b!important;background:#fff!important}:root .app-shell.sc-redesign#shooterchat-workspace .workspace-topbar .approved-brand,:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .workspace-topbar .approved-brand{box-sizing:border-box!important;justify-content:center!important;align-items:center!important;height:64px!important;margin:0!important;padding:10px 0!important;display:flex!important}:root .app-shell.sc-redesign#shooterchat-workspace .workspace-topbar .approved-brand img,:root .app-shell.sc-redesign.view-conversations#shooterchat-workspace .workspace-topbar .approved-brand img{object-fit:contain!important;object-position:center!important;width:auto!important;max-width:100%!important;height:44px!important;max-height:100%!important;display:block!important}
.internal-call-panel,.internal-call-toast{z-index:12000;border:1px solid var(--sc-line,#2d4938);background:var(--sc-panel,#102018);width:min(380px,100vw - 32px);color:var(--sc-text,#edf4ef);border-radius:16px;padding:20px;position:fixed;bottom:24px;right:24px;box-shadow:0 12px 44px #0007}.internal-call-panel header{align-items:center;gap:14px;display:flex}.internal-call-panel header>span{background:var(--sc-green-soft,#245631);border-radius:50%;place-items:center;width:48px;height:48px;font-size:26px;display:grid}.internal-call-panel strong{font-size:16px}.internal-call-panel p{margin:6px 0;font-size:13px}.internal-call-actions{flex-wrap:wrap;gap:8px;margin-top:16px;display:flex}.internal-call-actions button{cursor:pointer;border-radius:8px;min-height:40px;padding:8px 14px}.internal-call-actions .danger-button{color:#fff;background:#752d32;border:1px solid #bc5a61}.internal-call-error{color:#f6b4b4}.internal-call-toast{align-items:center;gap:10px;display:flex}.internal-call-toast button{color:inherit;cursor:pointer;background:0 0;border:0;margin-left:auto;font-size:22px}@media (max-width:600px){.internal-call-panel,.internal-call-toast{bottom:16px;right:16px}}
